Sunday, July 12, 2009

Trader Joe's Woes #2 & Memories of Childhood with Dad

The scene: Friday, 12pm; Running into TJ's for some snacks to take to my beloved Getty center.

I pride myself on how quickly I can find items in the store. In fact, it's like a game to me. How quickly can I collect the items on my list? I think partly it's because I don't like shopping, so getting in and out is usually my shopping style. But, thinking about it, it goes back to when I was a teenager and my family would stop at the grocery store on the way home. My mom, brother and I would wait in the car while we sent my dad in to get a few items. This became more like a game over the years because my dad would take FOREVER to get a few items. It was a little unbelievable. Sometimes one of us kids would go in with him, but it never made it any faster.

My dad loves to shop. (I take after my mom on this, she hates to shop) He loves to walk the aisles and add random items to the cart. We would take bets in the car on how long he'd be in the store. My strategy was to multiply the number of items we would ask him to get by 5 and then add 10. I figured it took him 5 minutes to get each item and then 5 minutes to get a random item and 5 minutes in line. While sitting in the car, we would even imagine his route in the store. In our heads he never went in any logical order. He'd start by the fruit and then go all the way to the other side to get some milk and then back to the fruit side to get some salad dressing, then all the way back to get bread and then, who knows, go aisle by aisle to see if there was something new or perhaps to jog his memory. See, Dad ALWAYS forgot one item. ALWAYS. After a while we started writing the list down for him, but even then it seems he forgot something. It really was a game, and we had rules:
1. "Send Dad into the store" always had to be late at night, usually when we all were slightly tired, but going to go home and watch a movie, play a game, or do something as a family. There had to be a sense of urgency.
2. Never give Dad more than 5 items. If we needed more than 5, one of the kids must go in with him.
3. Have him repeat the list, twice. Sometimes we would break into laughter because Dad wouldn't remember the first thing on the list. "Okay, what are you getting?" "Uhhhh...uhhhh" everyone laughs, including Dad. "Just a minute, okay...I know...uhhhh." More laughter ensues.
4. As soon as Dad walks into the store we note the time.
5. Place opening guesses on how long Dad would be in the store. If I remember correctly, my brother always had high hopes for Dad, Mom would usually say an hour and I always used my 5 minute per item method.
6. After David's (my brother's) guess was proved wrong we'd all adjust our guesses. Guesses were also reset when after 5 -10 minutes my dad would come out, empty handed because he forgot the checkbook or what he was supposed to get. This would also trigger laughter. And not just a little, I'm talkin' about uncontrollable, afraid you're going to wet your pants laughter.
7. To pass the time we'd play car games or talk about our day or sing silly songs for about 20 minutes, then we'd start whining and imagining Dad's route.
8. After 30 minutes a child was sent in to find Dad. Sometimes Dad and one of us would come out together, or sometimes we came out on our own.."(Sigh) He's going to be a while yet."
9. After 40-45 minutes we'd all pretend to be mad. "Oh come on!! What is taking him so long?" "By the time we get home we're all going to want to go to bed!"
10. The first one to spot Dad yelled "There he is!" We would announce the winner and then buckle our seat belts and prepare to hear the story of what took him so long. There was always a story.
11. We didn't inspect the bags until we got home when we would discover what was missing and what extra things dad picked up. "Oh Owen!" my mom would always exclaim, as if she didn't expect there to be unnecessary items added. Game over


So anyway, that is where I get my need to be fast in stores, I'm sure of it. So I run in, get what I need at Trader Joes except for sweet potato chips, which I cannot find. I re-start my scan of the various chips. Nothing. I look around for an employee; seeing none, I scan again. Defeated, I pick up unsalted peanut-butter-filled pretzels(Later proved to be nasty) and head for a short line.

The guy starts to scan my items and I ask "Do you carry sweet potato chips here?"
The woman who was in front of me, who was putting her receipt away says with a very loud voice, "Yes they do!"
The cashier looks unsure.
"Hmm," I say to the cashier, "I didn't see them, where are they?"
"Over.." he's interrupted by the woman.
"They're just down the aisle. Look, that way," she points. "You just go straight down and over and it's on the left hand side with all the chips!"
"Yeah," says the cashier.
"I looked there," I say to them both. "They weren't there."
"I know they have them!" yells the woman, "I saw them just the other day!"
"Yeah, I think we have them," says the cashier. I look at him thinking, 'well why don't you go get them.' But, as I like to get in and out of stores, I let it go. I do, however look at the man in line behind me for support.
"It's fine.." I say.
"No, I know they have them!" Says the woman, who has just been standing there waiting for me to abandon my items to go back and get the chips.
"Hey guys!" says the cashier to 3 employees standing idly by. "Do we sell sweet potato chips?"
2 of the workers look puzzled. One, wearing a different coloured shirt and looks like a manager, says emphatically, "No."
"Oh" say the cashier and the woman, pretty much at the same time.
"But you had some the other day!" says the woman.
"I'm fine, I'm just getting this." I say to the cashier and swipe my card. He's not paying attention to me so I say it again, louder.
"I'm just getting this."
I get cash back and thankfully this time there are no problems with the cash drawer. After initialing my receipt I turn to leave and the woman is still talking to the manager, insisting on the existence of sweet potato chips in this store. I walk past her and she follows me telling me how hooked she is on Trader Joe's and how she comes twice a week.
"Ah," I say. "I usually go to another location....well, have a good day."
I head to my car and laugh as soon I shut the door. I laugh and I laugh!

Saturday, July 11, 2009

Trader Joe's Woes #1

Oh yes, Trader Jose's. We all love this place, well, except for the crazy cramped parking lots and the crowded aisles, but other than that, we love this place right? So, Wednesday morning, Michelle's birthday, I decide to stop there to get her some flowers. I was stuck in traffic for a while, and thus already late, so I thought, "I'll run in and out and make her day."

I pick a beautiful wine-coloured bunch of Gerber daises and grab 2 birthday cards. (It was Christian's birthday also.) For some reason TJ's was jam packed. Every line had at least 3 people in it. I join a line and wait for what usually happens -- A cute cashier sees me, comes over and says "I can open up a line for you" and takes me to a vacant check-out counter and we exchange pleasantries. Sure enough, a cute guy donning a blue Trader Joe's shirt comes over and takes me to the empty counter to the right. He quickly scans my flowers and cards and I swipe my card and use the attached stylus to request some cash back. This is where it all stops.
"Uhhh" I hear.
"What's wrong"
"I uh, I can't get the drawer to open."
"Oh"
"Yeah, it's stuck or something."
"Oh no," I say with a little nervous, how long is this going to take laugh.
"Yeah, um, it won't...Hey_______!!!(name I don't remember), I need your key, the drawer won't open."
At this point, I look to my right and see the person who was standing in line in front of me (at the other register) is starting to check out. My cute cashier tells the woman currently in line behind me to move to the other line because the machine is having problems. He walks over, retrieves the key, comes back and begins to jiggle it around in the keyhole.
"Huh"
"Not working huh?"
"No, the key, it's, it's not opening."
SILENCE
This is where it gets funny. I turn around and the person at my former register is leaving and now the person who was in line behind me at the former register is going through. I turn back around when I hear,
"Umm...Hey _______!!(name I don't remember) it's not working!"
Manager comes over to inspect, turn, jiggle key several times.
"Yeah," he says, annoyed.
He lifts up the receipt printer, the cords are loose.
"They didn't plug half the stuff in properly," he says even more annoyed.
"They didn't?" asks the cashier.
"No," says the Manager as he screws in the cords.
At this point, another person completes their purchase in my former line behind me.
"Okay, try it again," says the manager.
Cashier turns the key, success! Well, the drawer opened at least.
"Sorry about that, here you go," he says as he hands me my cash.
PAUSE - At Trader Joe's, when you get cash back you must initial the receipt. Here's where it gets really funny.

Cute cashier prints receipt. It says "No Sale."
"Oh no"
"Not the right one?"
"Yeah, this is a no sale"
"Ah.."
"Let me see."
He starts messing with the screen. I start to put my cash away and drop it. I bend down to pick it up and as my hand reaches for a $1 bill I hear "Hey, you dropped a dollar," from a man I haven't seen before in the line next to me. He's about to be rung up.
"Thanks," I reply, turning to get the rest of the money.
"There's a big bill on the floor."
"Thanks," I reply to a woman who has now queued up behind me in my line.
"It's behind you."
I turn, and sure enough, I dropped another bill behind me.
"Thank you," I say and carefully take my time to place my cash in an envelope and then inside my wallet. I take my time because at this point my cashier is not even behind the counter, he's over to the side talking to the manager.
Now, woman behind me and man who spotted the dollar start griping about Michael Jackson. Dollar man begins to check out.
The manager yells over "do you know how much your total was?"
"uh..I don't know..30 something? 34?"
"It's okay, I'll find it."
Cute Cashier is back and looks chagrined. He sheepishly says to me,
"I'm really sorry..bet you wish you'd stayed in that line huh?"
I look up, trying to be nice. "Oh, it's okay." Just then the manager bellows,
"KATHERINE?!"
"Yes, that's me"
"Got it!"
"He's printing it now." says the cashier.

I turn to the woman behind me and recommend she move to the other line. The one that's actually moving.
"Oh!" She says. "I was too busy gossiping to notice the line was stopped." I smile and turn my head, I rather agree.
"So, you got all your money?" Says the dollar man, now paying for his groceries.
"Yes, thank you...but I don't have my receipt."
"Ha, sorry, can't help with that!"
I turn back and see the manager coming over with my receipt.
"If you could please initial here."
"Sure"
From behind me we hear, "THANK YOU, THANK YOU!!"
It's from the dollar man, I guess intimating to the manager and my cashier that they should thank me. I am caught off guard by the outburst and his volume level.
"Thank you, sorry about this," they both say, talking over each other.
"It's okay, really, it's all right."
"I'll have to make you a copy, just a minute."
The manager hurries to his desk and putsthe paper on a little desktop scanner.
Dollar man starts to leave. Manager runs back.
"Again, I'm really sorry."
"It's fine, have a good day" I say, smiling, maybe smirking a bit, wondering how late I am now.
Dollar man is slolwly pushing his cart, now on the phone. I smile and say bye as I fold up the full-sized paper copy of my receipt. All I can do is laugh.



Tuesday, July 7, 2009

My Lord, what a mornting!

June 6th -


Woke up at 6am to Ashley’s phone alarm and my phone alarm going off. Her alarm is "Just Wanna Say" by Israel Houghton and mine is some classical sounding song that came with my phone. We both pressed snooze. A little bit later Ashley's went off, then mine went off, then Ashley’s, then mine and so on...finally one of us got up – Ashley. I lay in bed wondering why my stomach was so messed up, recounting what I ate yesterday. Hmm let’s see, salad with chicken and uh, salad with chicken. I also had about 10 baked sweet potato fries. I went back to sleep hoping to feel better, but thinking I would have to take a sick day. Woke up at 8:30 still feeling sick, but thinking it would be too hard to explain what had to be done from home, so I got up and got ready.


Leaving the house I made some English Breakfast tea to take with me and started to walk out the door, then I came back remembering I was going for a walk after work and needed some other clothes. So, after grabbing those clothes I set off toward the parking garage. Now, I don’t like to walk through the building to the elevator to the garage, instead I take a short cut and go down the steps and go to a little lock box to open the garage gate with my key. It’s a balancing act what with my overstuffed purse, laptop in my laptop bag (with a few other things in it), thermos of tea, shorts and shirt and tennis shoes with socks. I turn the key in the lock and the gate opens, I walk in and then stop instantly. I realize I haven’t parked in the garage..I’ve parked on the street. For our apartment, we have 2 parking spaces for 3 people so we often we are trying to honour each other by leaving a space open, but sometimes only 1 or none of us park there..usually we text each other, but if we don’t this is what happens. Last night only 1 of us parked there. :)


So now, realizing I have to walk to my car, I re-position my things and head to my car..as I walk I remember I’ve forgotten all the food I bought from the night before..ahhh! So I get in my car, drive up to my place, run upstairs get my bag full o’ food and run back down again. As I drive, all is well, I’m praying, ready to get to work. I take a drink of my tea and I realize apparently the seal is broken as it trickles out of the top and onto my white shirt. Ahhh good times! All I could do was laugh, and laugh hard!